Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a listed site? This page explains the best way to reach us and what happens once your message lands in our inbox.
The Best Way to Contact Our Team
Email is the most reliable channel for reaching us. Send your message to [email protected] and a member of our editorial team will read it — we don't rely on automated replies to stand in for a real answer.
To help us route your message quickly, it's worth including a line or two on what your enquiry relates to: a specific casino review, a bonus offer, a factual correction, or something else entirely. The more context you give us, the faster we can get you a useful reply rather than a generic one.
What You Can Get in Touch About
- Review accuracy — If you've played at a site we cover and something in our write-up doesn't match your experience, or a bonus term, licensing detail, or payout figure looks out of date, tell us. We recheck facts against the operators we list and want our pages to stay reliable.
- Coin support and crypto mechanics — Questions about which coins a casino accepts, how confirmation times or network fees work, or how a wallet connects to a deposit are common. We're happy to point you to the relevant section of a review or clarify something in general terms.
- No-KYC and verification questions — If you're unsure why a site requests identity checks at withdrawal despite being marketed as low-verification, ask us. We can explain how anonymity claims typically work in practice, without ever suggesting verification exists to be evaded.
- Bonus terms — If a welcome offer, cashback deal, or rakeback structure listed on the site seems unclear, let us know which offer and we'll check it against the operator's stated terms.
- Partnership and editorial enquiries — If you represent a crypto casino or an affiliate partner and want to discuss coverage, introduce your organization and outline what you have in mind. All commercial relationships are disclosed on the pages where they apply, and they never determine how a site is ranked.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We'll point you toward support resources, and you can reach the National Problem Gambling Helpline directly at 1-800-GAMBLER, available around the clock.
How Quickly We Respond
We aim to reply within two working days. During busier periods — for example after a major site update or a new operator launch — it may take a little longer, but every message gets a real response from someone who has actually read it.
What We Can't Help With
We're a review and comparison resource, not a casino operator, a payment processor, or a licensing body. That means we can't process withdrawals, resolve account disputes, or verify your identity on a third-party site — those requests need to go directly to the casino's own support team. We also can't provide tax or legal advice; for questions about how gambling winnings or crypto gains are taxed in your state, a qualified tax professional is the right person to ask.
If your question relates to a casino not covered on this site, or to a market outside the United States, we may not be able to give a specific answer, but we're glad to point you toward what general information we do have.
Before You Write In, Check the Basics
A number of common questions are already answered across our reviews — supported coins, licensing jurisdiction (typically Curaçao or similar offshore regulators rather than any US regulator), payout speed, and wagering requirements are covered site by site. If you're weighing up options outside the US market as well, our page on trusted non-GamStop casinos in the UK may also be useful.
A Word on Who This Site Is For
Everything we publish is intended for adults of legal gambling age — 18 or 21 depending on the state and the specific casino's own terms — and readers should confirm their own state's laws before playing at any offshore crypto casino, since availability and legal status vary by jurisdiction. Crypto casinos reviewed on this site operate under offshore licenses rather than US regulation, and offshore operators may not offer the same self-exclusion tools or player protections as state-licensed sites. If gambling has stopped being enjoyable or is affecting your finances or wellbeing, the National Problem Gambling Helpline (1-800-GAMBLER) is available for free, confidential support.
Thank you for taking the time to reach out. Reader feedback is a real part of how we keep our reviews current and useful, and we look forward to hearing what's on your mind.